As we promised when we transitioned to our made-to-order model, we have continually evolved it [over a short period of time!] to make it as simple, convenient and fun for you.
Previously, we ran a pre-order window where we collected your orders all at once and made them all at once. This was a great model as it allowed people to plan for ordering from each drop. But, what it lacked was a true sense of flexibility. It meant customers had to be ready to order when we opened pre-order and many people missed out after pre-order closed. It also meant that customers who ordered early had to wait for everyone else to get their orders in before we could start making.
We’re pleased to announce we have now transitioned to a true made-to-order model where we make your order when you’re ready to order it [while stocks last].
Our New Made to Order Process
- When you’re ready to order, simply order on our website like you always have
- We will make your gorgeous pieces in 10 business days from when we receive your order [and keep you updated along the way like we always have!]
- We will also offer an early bird order window. There’s no pressure to order by a certain date, but if you do order by our early bird deadline you’ll be rewarded with special Stella prices! After the early bird deadline, prices will revert back to our usual RRP.
While we encourage thoughtful shopping, by the very nature of our brand, our pieces remain limited and rare. We therefore still encourage customers to order as soon as they can so they don’t miss out.
You can now also order separates!
We will also be offering customers the flexibility to order separates; this is, tops, bottoms [bloomers, shorts, skirts, pants] or, full statement pieces if you wish [dresses, playsuits, jumpsuits]. This means if you want a lot of Stella, you can have a lot. Or, if you just feel like a little Stella to give your little loves wardrobe some pep, you can have a little. Simply look at the product description to decide what to order. For example, The Kelly Shorts are the shorts only, The Kelly Flutter Top is the top only, The Kelly Playsuit is the full outfit.
We would love to hear your thoughts on our new way of shopping. Questions? Feel free to email us at [email protected]